RIIS, LLC, an IT consulting firm specializing in application development, today announced that it has developed an iPad app called Front Office for BroadSoft-powered communications services .
The app enables small and medium businesses to setup and manage auto-attendants for answering and routing incoming calls using the touch based interface of the iPad.. BroadSoft, Inc. (NASDAQ: BSFT) is the leading global provider of software that enables mobile, fixed-line and cable service providers to deliver real-time communications over their IP networks.
With simple drop-down menus and on/off controls, users can present their callers with custom greetings and options to leave messages, connect to specific people, or transfer to other departments. Scenarios can be created to route calls differently based on business hours, after hours and even holidays.
The development of this application is part of BroadSofts 2011 BroadSoft XtendedTM Incubator Program a global initiative designed to accelerate the development of in-demand voice, mobile and web-based communications applications for businesses and consumers through the provision of seed funding, feedback and support to application developers by BroadSoft. RIIS was specifically selected and funded to develop this application as part of the 2011 Incubator Program.
Godfrey Nolan, president of RIIS commented, This project showcases not only our design and app development skills, but also gave us an opportunity to use our talents in connecting apps with existing backend servers. The Front Office app ties directly into the BroadWorks
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